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SOS

StatOrg Services LLC

Madison, Wisconsin

608-833-5948

Copyright © 2009
All Rights Reserved

 
Services for Service Enterprises

The manufacturing sector is where both Lean and Six Sigma began, but our tools and techniques are fully available to service enterprises. We have been successful in developing training programs for a company that needed to supplement their resources devoted to continuous improvement. We conducted project work with service enterprises that addressed staffing issues, travel issues, and process improvements. We are also working with others as they explore the potential benefit of lean tools, the kaizen approach, and performing more complex Six Sigma projects.

What We Can Do For You

  • Services for Enterprises
  • Training to develop staff resources to work on Lean and Six Sigma projects. We have some excellent training modules that will give your staff change management exercises or the power of Lean and Six Sigma tools in classroom settings.
    • There is a Change Mangement unit that really helps teams understand the need for change and cope with some of the barriers and roadblocks that can get in the way of improvement.
    • There is the Lean Lego module where the concept of a value stream really comes to life, and teams grasp very quickly how process redesign to improve flow dramatically improves productivity.
    • We work and train with a catapult to help staff understand how Six Sigma tools dramatically reduce variation to improve quality.

Team exercise

Papers

Several papers have been developed with the service sector in mind. They are:

The Baldrige program provides an excellent way to get started, and we offer it to you with this link. Whether large or small, in business, education, health care, or nonprofit, in one location or with sites worldwide, your organization can benefit from conducting a self-assessment using the Baldrige Criteria for Performance Excellence and taking action for improvement. We suggest that you take the self-assessment and call us to discuss the best course for you to take to achieve the performance level you desire.

Contact us for more information. We would love to explore how what we do can improve service operations with you.


We recently completed a redesign of our website and hope you like the new functionality.

Mission

To become the reliable and creative provider of the solutions enterprises need to increase their impact and achieve their goals. We help enterprises provide their customers with the quality and costs expected by working smarter, not harder.

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