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StatOrg Services LLC

Madison, Wisconsin


Copyright © 2009
All Rights Reserved

BiographyJim Christensen

Here is the biography of Jim Christensen, the principal consultant and founder of StatOrg Services.

View James L Christensen's profile on LinkedIn

University Location Academic Major Date Degree
Syracuse University Syracuse, NY Public Policy Analysis June 1973 M.P.A.
Colgate University Hamilton, NY Political Science / Economics June 1969 B.A.

Date Credential
1/2014 Re-elected Chair of the Board of Directors of Journey Mental Health Center Elected
7/2012 Elected Treasurer and Board Member of Safe Communities of Madison-Dane County Elected
1/2011 Elected Chairman of the Board of Directors of Journey Mental Health Center (formerly Mental Health Center of Dane County) Elected
12/2009 Elected to serve on the Board of Directors of the Mental Health Center of Dane County Elected
12/2009 Elected to 2 year term on the Board of Directors of Madison Downtown Rotary Elected
12/2007 Lean Six Sigma Master Black Belt training by Oriel Incorporated Completion
11/2007 Lean Six Sigma for Healthcare training by Oriel Incorporated Completion
05/2007 Forward Award application review including a site visit as a Team Leader Completion
03/2007 American Society for Quality's Six Sigma Black Belt certification Certification #5871
10/2006 Forward Award application review including a site visit to finalize team review Completion

Wisconsin Forward Award Examiner Training

10/2004 Alliant Energy Black Belt Certification Board Certification
6/2004 Kaizen Training Completion
2001 EPRI Technology Planning Study Innovators Award
2001 Energy Center of Wisconsin Chair of Advisory Committee
2002 Chicago Climate Exchange Founding member of Technical Committee
2002 Iowa Energy Center Advisory Committee for Biomass Energy Conversion Facility
1998 EPRI Technology Delivery Committee Delivery Systems Subcommittee Chair

Beginning/Ending Dates Job Title
2005-Present Principal - StatOrg Services, LLC
2003-2005 Lean Six Sigma Black Belt for Shared Services Group of Alliant Energy
1986-2003 Manager-Research and Technology managing the research and technology program and budgeting for Environmental Health & Safety / Support Services - Alliant Energy
1981-1986 Federal and Regulatory Relations Manager - Wisconsin Power & Light
1978-1981 Senior Financial Analyst and Manager of Rate Case Planning - Wisconsin Power & Light
1973-1978 Budget Analyst, State of Illinois Bureau of the Budget
1971-1972 Methods Analyst, National Bank of Detroit
1969-1971 Industrial Engineer, Chrysler Corporation

Managerial Skills and Experiences:

  • Studied operating processes and applied tools and techniques of Lean Six Sigma to develop operating improvements yielding roughly $1,300,000 in annualized savings
  • Managed relationships with major research providers and created value from $6 million investment in research and technologies
  • Managed budget for environmental health safety support services programs with an overall budget of $14 million
  • Managed environmental issues such as global warming and electric and magnetic fields impacts on human health
  • Managed corporate relations with Congress and the national utility industry associations
  • Managed regulatory filings including rate adjustments with state and federal regulatory authorities
  • Developed corporate budget estimates and assisted in development of new corporate general ledger system
Leadership Skills:

  • Led boards of non-profit service organizations including Journey Mental Health Center and Safe Communities of Madison and Dane County
  • Led project teams in Lean Six Sigma efforts that used both Define Measure Analyze Improve Control (DMAIC) and Lean/Kaizen approaches to develop and implement process improvements to achieve operating savings.
  • Led effort to develop project opportunities as a cluster for the human resources and travel functions of the Shared Services organization. Have identified more than 60 project ideas that will now be explored to determine their opportunity as process and operating improvements.
  • Developed strategy to reduce spending to meet corporate spending goals and implemented that with peer managers on the leadership team of Environmental Health and Safety / Support Services
  • Represented company as Dane County Loaned Executive and later chaired the Allocations Committee panel for Disabilities programs
  • Represented the company on EPRI’s Technology Delivery Committee and chaired the Delivery Systems Subcommittee charged with improving services to members
  • Mentor to new employees at Alliant Energy
  • Led EPRI technology benchmarking project that improved Alliant Energy’s ability to gain value from technology investments by learning from top companies in other industries
  • Represented the company as a member of the Downtown Rotary Club of Madison
  • Served as Treasurer of the First Unitarian Society since 1984 and led Board financial activities while the organization has grown from a membership of 400 to over 1,400 members

Technical Skills and Tools:

Lean Six Sigma tools including:

  • Define tools such as Critical to Success trees, primary and secondary metrics, process mapping, value stream mapping, Lean business practices such as 5S, blitzes, and running Kaizen events.
  • Measure tools such as measurement systems analysis, baseline capability analysis, cause and effect diagramming and matrices, Failure Mode Effects analysis, statistical analysis to determine key inputs.
  • Analyze tools such as hypothesis testing, statistical tests for confidence, correlation and regression analysis
  • Improve tools such as design of experiments and other statistical analysis, use of improvement plans to increase performance by increasing quality or reducing variation
  • Control tools such as control charts, performance metrics and metric design and testing
  • Full proficiency with Minitab and other statistical software

Planning and other tools including:

  • Brainstorming techniques to develop strategic plans
  • Performance measurement and metrics development
  • Balanced scorecard development
  • Baldrige Quality Criteria expertise and skills to review and comment on applicant's programs to meet the criteria
  • Resource planning to align resources with strategic needs and remain with budgeted levels
  • Resource development to increase revenues to meet strategic needs
  • Technology planning to provide innovative new services and reduce needs for other resources

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